Privacy Policy

Fiera Milano Exhibitions Africa

Personal Information / Privacy Policy

  1. Fiera Milano’s Personal Information / Privacy Policy (the “Policy“) governs the way in which Fiera Milano Exhibitions Africa (“Fiera Milano“) collects and uses the personal information provided to Fiera Milano as part of the User’s registration for the event(s) via the Fiera Milano website. It also governs Fiera Milano’s marketing to Users and third party marketing consents.
  2. Fiera Milano respects User’s privacy and personal information, even if a User does not become or is no longer a customer or member. Fiera Milano will –
    1. treat User’s personal information as strictly confidential, save where Fiera Milano are entitled to share it as set out in this Policy;
    2. take appropriate technical and organisational measures to ensure that User’s personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
    3. provide Users with access to their personal information to view and / or update personal details;
    4. promptly notify a User if Fiera Milano become aware of any unauthorised use, disclosure or processing of a User’s personal information;
    5. provide a User with reasonable evidence of Fiera Milano’s compliance with its obligations under this Policy on reasonable notice and request;
    6. upon a User’s request, promptly return or destroy any and all of a User’s personal information in Fiera Milano’s possession or control, save for that which Fiera Milano are legally obliged to retain; and
    7. Fiera Milano will not retain your personal information longer than the period for which it was originally needed, unless Fiera Milano are required by law to do so, or the User consents to Fiera Milano retaining such information for a longer period.
  3. Should a User decide to register as a User on its website, Fiera Milano may require a User to provide us with personal information which includes but is not limited to a User’s –
    1. name and surname;
    2. email address;
    3. physical address;
    4. gender;
    5. mobile / cellphone number; and
    6. date of birth.
  4. Should a User’s personal information change, please inform Fiera Milano and provide Fiera Milano with updates to the User’s personal information as soon as reasonably possible to enable Fiera Milano to update your personal information.
  5. A User may choose to provide additional personal information to Fiera Milano, in which event the User agrees to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent its affiliation with anyone or anything.
  6. The User provides, by virtue of completing the registration process and pursuant the use of Fiera Milano’s website, express and informed consent to Fiera Milano to collect and process said provided personal information to assist in the User’s registration.
  7. The User also consents to any transnational flow of information to processors outside of South Africa.
  8. We will not, without your express consent use your personal information for any purpose other than as set out below. The User agrees that Fiera Milano may use the personal information for the following purposes:
    1. internal processing relating to registration of a User and attendance at the event(s);
    2. to contact a User regarding current or new events, goods or services by Fiera Milano or any of Fiera Milano’s divisions and/or partners (unless a User has opted out from receiving marketing material from Fiera Milano via email);
    3. to inform a User of new features, special offers and promotional competitions offered by us or any of our divisions and/or partners (unless a User has opted out from receiving marketing material from Fiera Milano via email); and
    4. to use any photographs and / or videos taken at the event(s) that contain a User’s images for internal and external marketing and promotional purposes.
  9. Furthermore, the User, by virtue of completing and submitting the registration pursuant the use of Fiera Milano’s website, accepts and agrees that Fiera Milano is allowed to process said provided personal information as may be necessary for Fiera Milano to comply with any obligation imposed on it by law. This includes providing such information to law enforcement, government officials, fraud detection agencies or other third parties when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report or support the investigation into suspected illegal activity.
  10. Fiera Milano are also entitled to use or disclose your personal information if such use or disclosure is required in order to comply with any applicable law, subpoena, order of court or legal process served on us, or to protect and defend our rights or property. In the event of a fraudulent online payment, Fiera Milano is entitled to disclose relevant personal information for criminal investigation purposes or in line with any other legal obligation for disclosure of the personal information which may be required of it.
  11. Fiera Milano will allow a User to opt-out or unsubscribe from receiving future invitations and newsletters from Fiera Milano, its affiliates, shareholders, agents, consultants, or employees in the body of the communications it receives.
  12. Fiera Milano will not, without a User’s express consent, disclose personal information to any third party other than as consented to by a User via a tick box on its website during the registration process. In this case, a User consents that Fiera Milano may use the personal information for the following purposeS:
    1. to share their information with third party suppliers and sponsors for direct marketing and other purposes, which include allowing third parties to use the User’s personal information for internal and direct marketing purposes, including providing Users with information regarding the products of the event sponsors.
    2. The User will be required to provide their consent to provide this information to third parties via a tick box during the registration process.
  13. By opting in to the sharing of their personal information with third party suppliers and sponsors for direct marketing and other purposes, the User consents to the processing and use of such information by these third parties.
  14. Fiera Milano will take appropriate and reasonable technical and organisational measures to secure the integrity and confidentiality of personal information of a User in its possession. Whilst Fiera Milano will do all things reasonably necessary to protect a User’s rights of privacy, Fiera Milano cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of personal information, whilst in Fiera Milano’s possession, made by third parties who are not subject to Fiera Milano’s control, unless such disclosure is as a result of Fiera Milano’s gross negligence. Fiera Milano does not warrant that the opt-out procedures or privacy policies of its third party suppliers and sponsors for direct marketing and other purposes are similar to its own policies and does not accept any liability for third parties’ conduct.
  15. If you disclose your personal information to a third party, such as an entity which operates a website linked to the website or anyone other than Fiera Milano, FIERA MILANO SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED BY YOU AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION TO THE THIRD PARTY. This is because Fiera Milano does not regulate or control how that third party uses your personal information.
  16. The User hereby absolves, without limiting the generality of Clause 14 -15, Fiera Milano, its affiliates, shareholders, agents, consultants, or employees of any damage or loss, whether direct, indirect, special, incidental, or consequential, which could not have been prevented by virtue of appropriate and reasonable technical and organisational measures. This covers any liability that may arise from the processing of information by third parties in any form.
  17. Please note that Fiera Milano reserves its right to change this Policy at any time without notice to its Users.
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